Privacy Policy
Ten’s Timeless Beauty respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, book services, or communicate with us.
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If you have questions about this policy or our privacy practices, please contact us at
Email: tenley.berning@yahoo.com
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Information We Collect
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We may collect the following types of information.
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Information You Provide Directly
This may include your name, email address, phone number, appointment and booking details, messages or inquiries you submit, and your communication preferences, including consent for email or SMS messages.
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Information Collected Automatically
When you visit our website, we may automatically collect device and usage information such as your IP address, browser type, pages viewed, time spent on pages, general location information (city and state level), and cookies or similar tracking technologies.
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Payment Information
Payments for services are processed through PocketSuite or its payment partners. We do not store full credit card numbers or sensitive payment information on our website or servers. Payment processors handle this information according to their own privacy policies.
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How We Use Your Information
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We use personal information to provide, schedule, and manage spa services and appointments; send appointment confirmations, reminders, and updates including SMS messages if you opt in; respond to questions or customer service requests; improve our website and services; maintain business and accounting records; and comply with legal or regulatory obligations.
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We do not sell your personal information.
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SMS and Email Communications
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If you provide your phone number, you consent to receive appointment confirmations, appointment reminders, and service-related notifications. Message and data rates may apply.
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You may opt out of SMS communications at any time by replying STOP or by contacting us at tenley.berning@yahoo.com.
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Cookies and Analytics
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Our website may use cookies and analytics tools provided by Wix or third parties to support site functionality, understand visitor interactions, and improve performance and content. You can manage cookies through your browser settings. Disabling cookies may affect some website features.
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Third-Party Services
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We use trusted third-party service providers to operate our business, including Wix for website hosting and functionality, PocketSuite for online booking, client management, payments, and SMS reminders, and analytics or communication tools integrated through these platforms.
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These providers may process personal information on our behalf solely for business purposes and according to their own privacy policies.
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How We Share Information
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We may share personal information only when necessary, including with service providers that help us operate our business, to comply with legal obligations or respond to lawful requests, or to protect our rights, safety, or property and that of our clients.
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We do not sell or rent personal data to third parties.
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Data Retention
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We retain personal information only as long as necessary to provide services, manage appointments, maintain required business and tax records, meet legal obligations, and resolve disputes.
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Data Security
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We take reasonable administrative, technical, and physical measures to protect personal information. While we strive to safeguard your data, no system can guarantee complete security.
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Your Privacy Rights
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You may have rights regarding your personal information, including the right to request access to your data, request corrections, request deletion of certain information, and opt out of marketing communications.
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California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act, including the right to know, delete, and correct personal information.
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To submit a privacy request, contact tenley.berning@yahoo.com with the subject line “Privacy Request.” We may need to verify your identity before completing your request.
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Children’s Privacy
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Our website and services are not intended for children under age 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
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External Links
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Our website may include links to third-party websites such as booking platforms or social media pages. We are not responsible for the privacy practices of external websites.
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Changes to This Privacy Policy
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We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
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Contact Information
Ten’s Timeless Beauty
Email: tenley.berning@yahoo.com